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Cares&Repair FAQ

1、How can I avoid damaging my jewelry?

Your AntiRue jewelry is precious and requires care and attention. We recommend the following daily considerations to preserve your jewelry as long as possible:

• Be sure to handle your jewelry with care.

• Remove your jewelry when washing your hands or using corrosive products that could permanently damage precious metal, stones or pearls.

• Take your regular activities into consideration when wearing your jewelry, including potential for impact.

• Keep your jewelry away from intense sources of heat and extreme temperature changes.

• Avoid any contact with cosmetic or household products, since they contain ingredients that could discolor your jewelry.

• Store your jewelry in an individual case, in its original AntiRue case or in the separate compartment of a jewelry box.

• Chains should be closed, wrapped, and laid flat to avoid the formation of knots.

2、How can I maintain my jewelry?

By following these simple tips, you will be able to keep your jewelry in its original condition for many years to come:

• Regularly check the clasp

• If your jewelry does not contain lapis lazuli, coral, pearls, turquoise, emeralds or a significant cluster of stones, you may soak it regularly for a few minutes at a time in warm soapy water (using only soap with a neutral pH).

• Gently brush it with a very soft toothbrush and then rinse it carefully in warm water. Finally, dry and buff the piece with a soft cloth, a chamois leather or a clean microfiber tissue.

3、How do I take care of precious stones?

We recommend that you always protect your precious stones, as even diamonds and other hard precious stones may become broken or ground down by repeated hard phyiscal contact. We especially recommend:

• Regularly checking the prongs and settings of your stones 

• Having your jewelry cleaned if the stones start to lose their shine or become dull in appearance

4、What if my jewelry is damaged?

When your damaged jewelry meets our return policy, you can Contact Us for a return or exchange; If you are not satisfied, we also provide the sales of some accessories replacement parts in the accessory sales list, you can make your own purchase.

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