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Shipping&Delivery FAQ

1、What are AntiRue shipping fees and delivery times?

Delivery lead times and fees depend on your delivery address. Any seasonal or timely updates will be available on our Order Delivery and Lead Time page. Orders placed before 12pm EST will likely benefit from an express delivery of 1-2 working days. You may see the estimated delivery time in the checkout page while processing your order online.

Please note that the above days and times are estimates and are subject to adjustments due to unforseen circumstances.

For details on your order status, you may refer to the Track Your Order page any time.

2、Where does AntiRue ship from? Where does AntiRue deliver to?

We ship all orders from LOS ANGELES. Please note we do not have any store locations, and cannot facilitate pick-ups or customer support in person at this time.

AntiRue offers secure shipping The United States, Australia, New Zealand, Japan, South Korea, Singapore, China, Europe, United Kingdom, and Canada.;

3、What shipping address may I use?

You may use any residential or workplace address where the AntiRue can hand over the parcel personally; however, we are unable to ship to military addresses, hotels, certain restricted areas, pick-up points, or PO boxes. In the interest of security and FedEx policy, an adult over the age of 21 must be present at the delivery address to accept the package.

In addition, delivery restrictions may apply for orders that include fragrances. Please contact us if you have questions regarding your delivery address.

4、Can I ship my order to multiple addresses if I purchase several products?

We are unable to ship a single order to multiple addresses. If you are ordering to more than one address, we suggest placing a separate order for each address.

5、What kind of packing will I receive my order in?

Orders placed on the AntiRue website are beautifully wrapped in the signature AntiRue gift wrapping and delivered in the traditional AntiRue black box.

All orders placed on the website are also placed in especially designed discreet protected packaging for delivery.

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